Contact Us
Whether you've spotted something out of date on one of our reviews, want to suggest a casino we haven't covered yet, or just have a question about how slots not on GamStop actually work, this is the page to use. We read everything that comes in and aim to reply as quickly as we can.
What we can help with
Non Gamstop Casinos is an independent research and comparison site. We don't run a casino ourselves, so we can't process deposits, sort out account issues or resolve a dispute with an operator directly. What we can do is:
- Point you toward the right information on payment methods, bonus terms or game selection at the sites we cover
- Take feedback on our reviews, ratings or the way we've described a welcome offer
- Hear suggestions for new or upcoming casinos not on GamStop that we haven't reviewed yet
- Correct anything factual that's changed since we last checked a page — offers and terms move fast in this market
- Answer general questions about how self-exclusion, GAMSTOP and casinos outside the scheme fit together
What to contact the operator about instead
If your question is about an actual account — a deposit that hasn't landed, a withdrawal that's taking longer than expected, or verification documents — that's something only the casino itself can sort out, since they hold your account and your funds, not us. Each operator listed on this site publishes its own support contact, usually live chat or email, and that's the fastest route to an answer. We can help you understand what a fair response looks like, but we're not able to act on your behalf with any operator.
Before you get in touch, a few things worth knowing
| Topic | Where to look first |
|---|---|
| Full reviews and ratings of individual sites | Non Gamstop Casinos UK 2026 |
| How we research and score operators | About Us |
| Managing your own gambling, including outside GAMSTOP | Responsible Gambling |
| Site terms, disclaimers and how we're funded | Terms and Conditions |
Checking these first often answers the question faster than waiting on a reply, particularly the responsible gambling page if you're weighing up whether playing at a site outside GAMSTOP is the right call for you.
A note on how this site works
Some of the casinos featured on Non Gamstop Casinos, including options like Betmica, Kikibet and Betninja, are ones we have a commercial relationship with — we may earn a commission if you sign up through a link on this site. That relationship never decides where an operator sits in our rankings or how positively we describe its offer. Editorial ratings reflect our own research, and every write-up carries the drawbacks alongside the headline offer, not just the good parts.
Getting a useful reply
If you're reporting an error on a review, tell us which casino and which detail looks wrong — a bonus percentage, a spin count, a rating — so we can check it against the operator's current terms. If you're suggesting a new site, a name and a link to its own site is enough for us to start looking into it. General questions about how non GamStop casinos operate, what payment methods are common, or how self-exclusion outside GAMSTOP works are all fair game too, and we'll answer as plainly as we can.
We're 18+ only, and nothing on this site is designed to encourage anyone to gamble beyond what they're comfortable with. If you're contacting us because you're worried about your own play, our Responsible Gambling page is a better starting point than waiting for a reply here.